NEWS & RESOURCES · Feb 18. 2024

9 Ways to Customize Your Bigcommerce Website

BigCommerce Website Customization
Bigcommerce stands out as a powerful eCommerce platform, offering businesses the tools to create an engaging online presence. In the digital marketplace, customization is crucial. It enables brands to showcase their unique identity and connect with their audience. This guide dives into nine effective ways to customize your Bigcommerce website, ensuring it stands out in a crowded online space.

1. Choose a Customizable Theme

Selecting the right theme is the cornerstone of your website's aesthetic. It reflects your brand identity and sets the tone for customer experience. Bigcommerce offers a range of customizable themes. To choose one, navigate to the theme marketplace, preview options, and select a theme that aligns with your brand. Remember, a good theme is adaptable and responsive. This flexibility allows you to tweak design elements like color schemes and layouts, ensuring that your site not only looks professional but also embodies the essence of your brand.

A well-chosen theme can significantly impact how visitors perceive your website. It should be visually appealing and align with the nature of your products or services. For instance, a minimalist and sleek theme works well for high-end fashion brands, while a more colorful and dynamic theme might be better suited for a children's toy store. It's also important to ensure that the theme is regularly updated and supported to avoid any compatibility issues with new versions of Bigcommerce or added features.

Additionally, consider a theme's loading speed and mobile responsiveness. In an age where speed and accessibility are key, a theme that loads quickly and looks great on all devices can help reduce bounce rates and improve user engagement. Evaluate the theme's performance across different devices and browsers to ensure a smooth user experience.

2. Branding Your Website

Branding goes beyond just a logo. It encompasses color schemes, fonts, and overall design elements. Consistent branding across your website enhances recognition and trust among customers. Incorporate your brand elements into every aspect of your site, from headers to footers. This cohesive approach to branding creates a memorable experience for your visitors, reinforcing your brand's identity and values at every turn. Ensure that your branding is consistent and evident in every part of the website, creating a harmonious and engaging user experience.

The colors and fonts you choose play a significant role in conveying your brand's personality. For example, bright and bold colors might convey a sense of energy and excitement, suitable for a sports or entertainment brand. On the other hand, soft pastel colors and elegant fonts may be more fitting for a luxury brand. The key is to choose a palette and typography that resonates with your target audience and reflects the ethos of your brand.

Moreover, branding should extend to all customer touchpoints, including emails, newsletters, and social media profiles. This consistency ensures that your customers have a seamless experience, whether they are browsing your site or reading an email. The use of branded elements such as icons, buttons, and banners can also enhance the visual appeal of your website, making it more distinctive and memorable.

3. Customizing Navigation Menus

User experience starts with navigation. Clear, organized menus guide visitors effortlessly through your site. Customize your navigation menus to reflect your product categories and services. Utilize dropdown menus and subcategories to keep your site uncluttered and user-friendly. Well-structured navigation not only improves user experience but also helps in search engine optimization, making it easier for customers to find what they're looking for, thereby increasing engagement and potentially boosting sales.

Effective navigation is intuitive and logical. It should align with the way users think and search for products. For example, if you run an apparel store, organizing products by category (like 'Men', 'Women', 'Kids'), and then further by type (like 'Tops', 'Bottoms', 'Accessories') can help customers find what they need quickly. Consider also including features like a search bar and filters to enhance usability.

Another aspect to consider is the aesthetic alignment of the navigation menu with your overall website design. The menu should be visually distinct yet integrated, ensuring that it is easily noticeable without being intrusive. Customizing the style of the menu, including its colors, fonts, and layout, can further enhance the user experience and reinforce your brand identity.

Moreover, regularly review and update your navigation structure based on customer feedback and site analytics. Understanding how visitors interact with your menu can provide valuable insights into improvements or changes that might be needed, such as reorganizing categories, adding new ones, or removing underperforming links.

4. Personalizing Product Pages

Product pages should be informative and appealing. Use high-quality images, detailed descriptions, and customer reviews to enhance these pages. Custom fields can showcase unique product features, differentiating your items from competitors. This personalization can lead to better customer engagement and higher conversion rates, as visitors get a clear and compelling view of what you offer.

High-quality product images are crucial for online shopping, where customers can't physically examine products. Consider multiple images from different angles, zoom-in features, and even 360-degree views to give customers a thorough understanding of what they're buying. Videos demonstrating the product in use can also be a powerful tool to enhance engagement and trust.

Product descriptions should be detailed, accurate, and appealing. They should not only describe the product but also highlight its benefits and how it can solve problems or improve the customer's life. Use storytelling to connect emotionally with your audience, making your products more relatable and desirable.

Customer reviews and ratings add social proof, which can significantly influence purchasing decisions. Encourage customers to leave reviews and make them easily accessible on product pages. Addressing negative reviews promptly and effectively can also build trust and show potential customers that you value feedback and customer satisfaction.

5. Implementing Custom Banners and Graphics

Visual elements grab attention. Use custom banners and graphics to spotlight promotions, new arrivals, or bestsellers. Tools like Canva or Adobe Spark can help create striking visuals that resonate with your audience. These elements are crucial in creating a dynamic and visually appealing website that can capture and retain customer interest.

Banners and graphics should align with current marketing campaigns, seasons, or events. For instance, designing special banners for holiday seasons or sales events can create a sense of urgency and attract more customers. Ensure these visuals are updated regularly to keep the site looking fresh and relevant.

In addition to promotions, consider using banners to convey your brand story or highlight your unique selling propositions. This can include things like free shipping, exceptional customer service, or eco-friendly practices. Such graphics can play a significant role in differentiating your brand from competitors and building a loyal customer base.

6. Adding Custom Pages

Custom pages like 'About Us' or 'Contact' add depth to your website. These pages tell your story and provide essential information. Bigcommerce allows easy integration of custom pages, enriching the visitor's experience. These pages offer a chance to connect with your audience on a more personal level, showcasing your brand's story, values, and commitment to customer service.

The 'About Us' page is an opportunity to share your brand's journey, mission, and the people behind it. This transparency can create a deeper connection with your customers, fostering trust and loyalty. Include images or videos of your team, your workspace, or the process of creating your products to add authenticity and humanize your brand.

Contact pages should be user-friendly and inviting. Include multiple contact options like email, phone, and a contact form. Also, consider adding a FAQ section to address common inquiries, saving time for both your customers and your customer service team.

Additionally, you can create other custom pages like 'Testimonials', 'Blog', or 'FAQs' to provide valuable content and improve SEO. A blog can be particularly effective for sharing insights, industry news, and helpful tips, establishing your brand as a thought leader in your field.

7. Integrating Custom Apps and Add-ons

The Bigcommerce App Marketplace is a treasure trove of apps and add-ons. From marketing tools to inventory management, these apps extend the functionality of your website. Explore and integrate apps that align with your business needs. This integration can significantly enhance the capabilities of your website, offering more features and tools to both you and your customers.

Consider apps that streamline operations, improve customer engagement, or enhance analytics. For instance, CRM apps can help manage customer relationships more effectively, while SEO tools can optimize your site to rank higher on search engines. Similarly, analytics apps can provide deeper insights into customer behavior and preferences, helping you make data-driven decisions.

It's important to choose apps that integrate seamlessly with Bigcommerce and don't slow down your website. Regularly review and update the apps you use to ensure they continue to meet your business needs and stay compatible with any platform updates.

8. Optimizing for Mobile Devices

With the increasing use of mobile devices, having a mobile-responsive website is non-negotiable. Customize your site's mobile view to ensure it's as user-friendly and attractive as the desktop version. This optimization ensures that your website delivers a seamless experience across all devices, which is crucial in today's mobile-first world.

Ensure that all features and functionalities are accessible and work smoothly on mobile devices. This includes easy-to-use navigation menus, fast-loading pages, and mobile-friendly payment options. Consider the user's journey on mobile, and optimize for simplicity and efficiency.

Regular testing on various devices and browsers is essential to maintain a high-quality mobile experience. Pay attention to details like button sizes, text readability, and image scaling to ensure they are optimized for smaller screens.

9. Testing and Feedback

Customization is an ongoing process. Regularly test your website on different devices and browsers. Seek feedback from customers and use their insights to refine and improve your customizations. This iterative process ensures that your website remains up-to-date, functional, and in line with customer expectations and industry trends.

Use tools like heatmaps and analytics to understand how users interact with your site. Identify areas where visitors spend the most time, and where they drop off. This information can guide improvements in design and functionality.

Encourage customer feedback through surveys, feedback forms, or social media. This direct input from your audience is invaluable in making user-centric improvements. Responding to feedback and implementing changes also demonstrates your commitment to customer satisfaction.


Customizing your Bigcommerce website is a dynamic and creative process. It's about crafting an online space that reflects your brand and resonates with your audience. Use these tips as a starting point, and don't be afraid to experiment and innovate. Your unique online presence is just a few customizations away! If you need a custom website, contact Omnycode - BigCommerce Developers.
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