NEWS & RESOURCES · June 25. 2024

BigCommerce Marketing Strategies that Work

In the realm of e-commerce, having a website is insufficient. To make sure that people find you, learn about your products, and remember your brand, you must have a successful marketing plan. A comprehensive e-commerce marketing plan includes social media marketing, PPC advertising, website optimization, and search engine optimization. The average amount spent on marketing increased dramatically in 2022, highlighting the need of funding successful marketing plans.

Creating a Successful Ecommerce Marketing Strategy

Market Research: Start by conducting thorough market research to understand your target audience, industry, and competitors. Use methods like surveys, interviews, focus groups, and online research to gather relevant data.

Setting Objectives and KPIs: Define your business goals, such as increasing revenue or expanding market share. Establish key performance indicators (KPIs) to measure progress. For instance, if your goal is to increase online sales by 20% in the next six months, track KPIs like total sales revenue and conversion rate.

Identifying the Target Audience: Avoid a blanket approach to marketing. Instead, study your current customer database and develop detailed buyer personas. Understand their demographics, behaviors, and purchase history to tailor your marketing efforts effectively.

Selecting Marketing Channels: Choose marketing channels that are most likely to reach your target customers. For instance, visually appealing products might perform better on Instagram, while technical products may benefit from content marketing or email campaigns.

Effective BigCommerce Marketing Tactics

Email Marketing: Direct marketing through email is a powerful tool. Segment your email list based on demographic and behavioral factors. Implement automated email sequences triggered by specific user actions, such as welcome emails or abandoned cart reminders.

Paid Advertising (PPC): PPC ads appear in search engine results and on websites. Use platforms like Google Ads and social media ads to reach your target audience. Bid on relevant keywords to ensure your ads are displayed to the right users.

SEO Optimization: Enhance your website's visibility through search engine optimization. Conduct keyword research to identify terms your audience uses and integrate them into your product descriptions, meta tags, and URLs. A mobile-friendly and quickly loading website is a must.

Content Marketing: Publish and share informative content to draw in clients. This can contain how-to articles, purchase advice, and blog entries. Interesting content positions your brand as an expert in your niche and increases visitors.

Social Media Marketing: Leverage social media platforms like Facebook, Instagram, and Twitter to engage with customers and build brand awareness. Use a mix of organic content and paid ads to reach a wider audience.

Affiliate Marketing: Partner with influencers and affiliates to promote your products. Offer commissions for sales generated through their promotional efforts. This strategy can significantly expand your reach and drive sales.

Word-of-mouth marketing: Motivate pleased clients to tell others about their wonderful experiences. Create a unique user experience and put referral schemes into place to encourage word-of-mouth advertising.

Planning for Customer Retention

Customer retention is crucial for sustained business growth. Set retention goals, such as increasing customer lifetime value or boosting repeat purchases. Provide exceptional customer service and personalize the customer experience with targeted emails and product recommendations

Analyzing Data and Reporting

Regularly analyze data to assess the effectiveness of your marketing efforts. Track metrics like conversion rate, customer acquisition cost, and average order value. Use insights from this data to fine-tune your strategy and make informed decisions.

Allocating Budget and Adjusting the Plan

Determine your marketing budget based on factors like business size and revenue. Regularly review and adjust your marketing plan based on performance data. Be prepared to pivot strategies if certain campaigns are not yielding desired results.


Implementing effective marketing strategies is essential for the success of your BigCommerce store. By leveraging tactics like email marketing, PPC, SEO, and content marketing, you can significantly boost your online store's visibility and conversion rates. Focus on understanding your target audience, setting clear objectives, and regularly analyzing performance data to drive continuous improvement in your marketing efforts.
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